Draft: Amazonas Explorer Terms and Conditions

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Risk

  • Before booking, it is essential that you understand that some of our trips carry ‘risks’ that are inherent within the activity. For example, it is impossible to go mountain biking or rafting without an element of risk.
  • Please read our risk and safety section here, to ensure that you are aware of the true nature of the trip and how we can work together to minimize any risk.

Insurance

  • We recommend you take out adequate travel insurance and consider “cancel for no reason” policies in the light of reason events. These may only be available close to the time of booking.
  • Insurance provided by credit cards is generally not sufficient. Please ensure your policy covers the activities you are doing, and the altitude you are doing them at. Not all policies do.

Once you are happy with the above, please read our booking terms and conditions below:

 

Special COVID-19 conditions

In light of the extraordinary circumstances, we are trying to be as flexible as possible. While your trip may not be possible now, it will be possible soon. Postponing your trip, instead of canceling will make a big difference to everyone involved and dependant upon tourism here in Peru. By choosing to postpone, rather than cancel,  you are in effect guaranteeing them a future.

 

If you are unable to travel due to COVID-19:

1. You may postpone your trip at no extra cost

, to a date not later than 30th December 20121

  • Depending upon availability and any seasonal price variations
  • Trip must be completed before 30th December 2021

2. If you are unable or unwilling to travel in the future due to COVID-19

  • Any monies paid can be transferred as credit to a friend or family member, to be used before 30th December 2021

 

Our Standard Booking Terms and Conditions:

  • A 20% non-refundable deposit is payable at the time of booking
  • Full payment is required 45 days before arrival
  • Any flights must be paid in full at the time of booking. They are usually non-refundable.

 

Cancellations:

All cancellations must be received in writing

If you cancel your trip:

  • 45 days or more prior to arrival:  Loss of 20% deposit
  • 44-16 days prior to arrival: 50% of the trip cost will be charged
  • 15 days or less: 100% of the trip cost will be charged

Note: Rates are based on the number in your party and no partial refunds will be given for unused trip arrangements.

 

Postponement

If you would like to postpone a trip, we will do our best to change the dates at the minimal cost to you. Any costs incurred from our suppliers in moving your trip will be charged to you. Much depends on how close to the date you choose to postpone and we will calculate it on a case by case basis.