Customer Reviews & Testimonials

Dear Paul, Carol, and Maria,

Hi Matt,

Hi Paul,

Hi Mark, I just wanted to say a huge thank you for arranging the Choquequirao trek for me. I had an absolutely amazing time. Juan Carlos and Eduardo were superb guides and kept us safe and humored throughout. The group was also great to trek with and I feel like I have made some new friends.

Carol,

I can report that we were very impressed. Of course, the canyon and the river sell themselves: spectacular scenery and a lovely time to go in May when everything is so green. But the professionalism of the operation and the high quality of both equipment and personnel were fantastic.

Once again we have had a superb adventure with Amazonas. As you know, we work all over the world, and it is fair to say that your level of professionalism, support of your guides and porters, and responsible tourism are second to none, you are our top-rated ground operator.

Dear Carol and the Amazonas team

Jimmy was Professional and very Informed, Local knowledge and tour guide info were Exceptional He is Passionate about his Country and People. He administered Oxygen To Carol and kept an eye on her when suffering from Altitude Sickness, he also Phoned a Doctor in Cusco several times for Clarification on her progress. Just Brilliant

Oh my goodness, Matt- it was fabulous. Perfect for New Year’s eve- very festive and special. Really, truly, this trip was one of our best travel experiences. Everything was perfectly planned and timed, Jimmy was great, and I didn’t have to do any leg work! (except walking!) I will most definitely recumbent you guys to anyone wanting to do this trip- thanks again.

The scope of the service it’s as complete as it can be. You joined us from the very beginning of the activity (the previous day chat) until the check-in in the last hotel. It’s helpful but not oppressing.

How do we begin to thank you for the truly amazing experience you planned for us? With three weeks in Peru and only the barest outline of where we wanted to go and what we like to do, you filled in the blanks and gave us the trip of a lifetime! Each day was a new adventure full of wonderful sights, people, and experiences. The places we stayed were wonderful and the food in Peru was fabulous, but it was your people who put the trip over the top. The execution of the plan was flawless – everyone was prompt, knowledgeable, friendly, and fun to be with. They took great care of us and eliminated all the usual stress of travel. You planned for us the perfect balance of “guided” time and independence; the hiking and biking days were perfectly suited to our age, ability, and altitude. We’re telling everyone we know to visit Peru and plan their trip with Amazonas!

Well we are back from Peru.   We had a fantastic trip! I am so impressed with Amazonas Explorers. They were 100% reliable, friendly, well equipped, and well organized. Our guide Jimmy was so great. We did have him (and a cook, driver and other helpers) to ourselves for the biking, rafting, town tour, and horseback tour. Though we didn't do horses because Dan was unwell so Jimmy (his driver, actually, with Jimmy) drove us to all the local sites and we walked through them, besides helping Dan with his digestive issues. He was so knowledgeable and friendly, spoke English well (and also Spanish and Quecha (?)...we couldn't absorb a quarter of all he told us about, it was so much.  Perfect guide in every way.

The rafting trip went very well. As you may know, neither Yvonne nor I had done white water rafting before so it was a new experience. Amazonas Explorer put one of their experienced helmsmen/guides (Juan Carlos) on the job. He was supported by the rescue canoeist, a driver, and a cook. We had an interesting trip out to the Urubamba river, taking in several villages, each specializing in a different product.

I recently returned from trekking the Lares Valley. Willow is an exceptional guide and a thoroughly nice individual. His knowledge of both the Peruvian culture and history is infectious. He went out of his way to take time with all members of the group constantly checking how people were feeling and adjusting the day's itinerary to suit.

We both successfully managed the Inca trek, culminating with a return visit to Machu Picchu on Day 5. The whole experience certainly lived up to our expectations. We had both done some training beforehand and we were glad we did because the trek is in parts quite strenuous, especially Day 3.  Everything was very well-organized. We were in the hands of Amazonas Explorer.

Hi Matt.

We did the Ultimate Inca Trail Adventure. Amazonas Explorer is a first-class adventure company. Their execution of the trip was flawless. Communication, guides, porters, transports, food, hotels, luggage, permits, tickets, knowledge, and history are excellent on all counts. I would recommend this company without any hesitation or qualification. If I go back and I just might, this is the Company I will choose again.

Amazonas Explorer provided bikes, paddleboards, kayaks, porters, guides, the works for our trip to Peru. Without fail, everyone was reliable and knowledgeable. The equipment they had for us was in excellent condition, especially important when using bikes. On a short camping trip, we arrived at the site to discover all of our tents erected with cots. We even had slippers and bouquets. The meals they prepared were exceptional. Mark followed us by email every step of the way, making sure we made all our connections and had everything we needed. Cannot offer enough praise for this outfitter.

We did the 1-day rafting trip down the Apurimac Canyon thru Amazonas Explorer. It was an experience that I would highly recommend. Our guide for the day was Santiago. From the moment he picked us up from our hotel we knew this was going to be a great experience. He is very passionate about rafting and wanted to make sure the experience was enjoyable for me, my husband, and our 2 daughters ages (12 and 14 years old). We had a 2.5 hours van ride to the starting point of the river, however, Santiago educated us on Peruvian culture. Once we got to our starting destination we were given wet suits, thermal shirts, water shoes, life jackets, and helmets.

Having read the book Turn Right at Machu Picchu, I looked up Amazonas Explorer out of curiosity. Four months later, my 11-year-old daughter and I experienced the 8 day Family Adventure Peru which included all transfers and daily excursions in the Sacred Valley and Cusco area. This was a very active trip that included hiking, cycling, kayaking, and SUP.

We had a wonderful time – the whole trip exceeded our expectations – big thank you!!!! The mountain biking was great – I decided not to be challenged after lunch and took the easy route (bus) to the salt pans but the rest of the group made it (and in one piece!!!!)

My wife Silvana, my son Roberto, and another couple, Tom and Mary Kyme walked the Inka Trail in July 2016. I just wanted to express our gratitude for such a wonderful experience. In particular, I want to thank Wifredo, our guide. He was so professional in everything that he did. He put our minds at ease in the pre-trek briefing. He ensured that everything we ate and drank was prepared in a very hygienic manner. He provided an expert narrative about the many Inka sites we encountered on the way to the Sacred Valley.

We had a fantastic time thank you. Everything went pretty smoothly. We loved Casitas Del Colca - definitely our favourite hotel together with Inkaterra Amazonica. The activities were great and all worked well for everyone. We were so glad we did the one day Inca trail - arriving at Machu Picchu wouldn't have been the same amazing experience without that.

We've been home a month now after our family's fantastic trip with Amazonas Explorers. We are still remembering sites, telling friends, and showing our beautiful pictures to family and friends. My daughter dreamed up this trip to Machu Picchu after a cultural presentation on Peru in her Spanish class and we finally did it 4 years later.

Dear Jimmy,

We cannot speak highly enough of our experience on the Inca Trail, the Wayki’s and our guide Chino were amazing, helpful, happy, fun and so knowledgeable, they made the trip absolutely perfect. Chino is a real asset to your company, he could not have done any more to make it the trip of a lifetime, nothing was too much trouble and he was so warm and caring to us and to the Wayki’s.

Our group of three empty-nester couples had an amazing one-week trip to Machu Picchu and the Andes thanks to a personalized itinerary that squeezed as many highlights as possible. Our guide, Jose, was professional and well-versed. It was great to have the trip details and transportation worked out so that we could just enjoy the adventure. We also opted for a rafting trip from Cusco through the company that was much more professional than any rafting trip I have been on in Tennessee or North Carolina.

We used Amazonas Explorer for our recent trip to Cuzco. We are a family of 4 (two teenagers) and wanted to do something active but reasonable on our 1st day in Cuzco, so after contacting the company via the web, decided on the Sacred Valley one-day bike. Our guide picked us up at the airport and we drove to Pisac (a brief stop in Cuzco for us to get some Peruvian currency).

 From the first day to the last, everything was fantastic. We never had to worry or wonder about anything. Hotels, van pick-ups, guides - you had it all covered!

Hi Carol,

From October 29th to November 6th we were on an Amazonas Explorer trip in Peru with your guide Chino. Due to issues we faced at the end of that trip, we were unable to do a thorough job of completing the evaluation form so we are now adding our comments. You have probably heard about the medical crisis that occurred when we returned to our hotel in Cusco on November 5th and the role that Chino played in helping us to get through it.

It was one of the most wonderful travel trip we both had. Trek was bit trying but it was worth the effort. Beautiful scenery and wilderness was amazing on the way. All the arrangements you have done was excellent: good hotels, friendly guides and tasty food (3 course meals while camping!) can't ask more.

Firstly our guides were fantastic. I'd like to mention the standouts:- Cristo in Sacred Valley, Cusco, and Machu Picchu

It has taken us a few weeks to recover from the awesome trip that we took September 18th - 27th with your wonderful trekking company! While it is but a memory now, we wanted you to know just how special this trip was for all of us. On behalf of our group of five, we want you to know that Amazonas Explorer provided an extremely positive experience, from the front end planning of the trip, answering questions, booking and paying for the trip, all transfers to and from the hotels, sightseeing prior to the hike to Machu Picchu and then the actual Inca Trail and train and bus ride on the return to Cusco, up to the final day of our trip.

As you could tell by the pictures - I still have more to post - it was a memorable trip. We loved Peru and it was so different from any other country I've visited. It has a unique culture and the scenery is jaw-droppingly beautiful. Plus, the history - man - the Inca were busy little buggers. It's amazing to wonder what kind of structures still remain uncovered. At Machu Picchu, Gonzalo (guide) pointed out a massive aqueduct across the valley/river from the site. It had just been discovered in the last nine months. Crazy. He told us they estimate less than 50% of Machu Picchu has been exposed and just a bit more than 20% of Choquequirao has been identified.

Dear Mark:

This email is intended to help you with further trips going the same way as us and does not require a reply. I deem the organisation of our trip by you as a success. The quality of the guides stands out as being a major contributor to an interesting and successful holiday of this type. They were all good, with perfect English, excellent knowledge of the sort of things we are interested in, and with a very good sense of humor, which made it fun. Maybe we were lucky, but please commend Cristobal (Cusco) and  Julio (Lake Titicaca) from one very satisfied client.

Thanks to all at Amazonas but particularly Mauricio and Efrain our guides to the Colca Valley and Machu Pichu and the Sacred Valley. The whole trip was excellent. The Boutique accommodation was so much better than large impersonal hotels and attention to detail such as the timing of arrival at sites ahead of the crowds was welcomed. Excellent natural and cultural history knowledge were displayed throughout and attention to our well-being energy etc was shown throughout truly memorable.

I don't normally write thank you emails, but we had other guides during our 3-week Peru visit, while some were good some were terrible, they just highlighted how amazingly special Jose was and how lucky we were to have him. He's a credit to his profession and Amazonas.

We all want to thank you from the bottom of our hearts for organizing the trip of a lifetime for us.  Every single aspect of the holiday was immaculately organized, from the initial planning on your behalf, the expert advice given to tailor the trip to suit us, to the actual reality of being in Peru and completing the Inca Trail. Our guide Efrain was a delight – full of knowledge, full of fun, and very easy on the eye which is always a plus.  Our wonderful porters were adorable and quite awesome, and the hotels, flights, and transits were seamless.  The food was divine, especially the ceviche and the guinea pig, and the Pisco Sours were pretty good too.

We did the 1 day Bike A-salt mountain biking trip with 3 friends, and it ended up being my favorite part of the entire trip. It had beautiful scenery, allowed us to see some cool ruins, and was a very fun ride. The first half is more scenic with fireroad trails while the second half of the trip was more technical on donkey trails with some challenging terrain. Our guide, Xavier, was very friendly and enthusiastic about biking.

While we arrived in the rainy season and the rapids were said to be not the best, we thoroughly enjoyed the one-day rafting experience. The equipment was good, the staff were very professional, and the river was great fun. We had options of large rafts or kayaks and used both. The lunch following was delicious, and Juan Carlos, our rafting guide, was knowledgeable, interesting, and clearly had extensive rafting and outdoor experience. Highly recommend this for families.

Paul, When I explained to you originally that this was to be our family holiday of a lifetime, we had high expectations for a great trip. That you and your excellent staff managed to far exceed those expectations is a testament to a great and well-managed company. When we describe to our friends where we visited, what we did and what we saw they are all amazed at how much could be crammed into 16 exciting days. Peru certainly has it all and we have come back with a feeling of great admiration and respect for its history, wildlife, and people. We wish you and your team the very best and hope you are able to continue making families such as ours feel very special and privileged long into the future.

The biking was AMAZING!!!! We had a fantastic time. Javier was a superb guide, the service, equipment, lunch, snacks were all EXCELLENT!! The terrain was fantastic, we did 3 runs on the half-day and had a great time! We could not have asked for anything more - Thank you very much. We will recommend the company highly to friends who visit in the future. Maybe come back ourselves. We were wishing we had more time on the bikes when we finished!!!

We had a wonderful trip hiking to Machu Picchu in December, and want to tell you what a fantastic job Willow Torres did for us.  He was informative, helpful, entertaining, and professional and made the hike successful.  He even did well as a doctor.  If we have friends who consider going on this trip we will strongly urge them to make sure Willow is their guide

Apologies for the tardy response to the fabulous trip you arranged for me and Oliver. We both had a great time and I cannot thank you enough for the superb organization involved. Thank you also for the lunch and change in plans that were made so effortlessly on the last day of our trek with Zach

Hi Dougie, We just got back from our rafting trip and it was amazing! We all had a fantastic time and did not want to get out of the raft, it was so much fun! The scenery was breathtakingly beautiful.  The guides were knowledgeable, patient and a joy to be with. Lunch was delicious and well prepared. We enjoyed ourselves very much and would highly recommend Amazonas Explorer.  Thank you again for organizing and setting this up. We are also loving the privacy and hospitality of the Urubamba Villas.

The three days in the Sacred Valley were very worthwhile. Certainly much easier than doing the climb! Our little hacienda was slap in the middle of the Valley. It was in the village of Urubamba, (as in the river) down a dirt track set amongst farms, far away from noise or traffic or towns. A high wall surrounded the unkempt garden (which was full of indigenous South African flowers!) and at the back, a lovely orchard full of fruit trees in blossom. It made me think of the villages we slept in the Annapurnas - remember the apple orchards at Marpha, and then the next night in orange orchards?